Privacy Policy
We only provide refunds for a period of five days. If your goods has crossed the 5 days after the purchase, sadly, we will not swap or refund.
Only items that are undamaged and in the same condition as when the user received them are eligible for a refund.
Certain products are not eligible for exchanges or refunds. Food, magazines, rings, jewelry, and other perishable items are not covered by the refund and exchange policy since they are made to order based on the user’s size. Products that users swap for counterfeit items are not accepted by us.
We do need the product receipt in order to process the refund.
In some situations, just a partial money back is started, such as:
Books that show some wear and tear
something that is original yet has missing or damaged pieces.
items that were returned after five days after delivery.
Refund
We will send them an email to let them know that their return item has been received as soon as we get the refund request. We will notify you if the refund is approved or denied.
The amount of the return will be processed and credited straight to the original payment method if it is accepted.
Late or missing refund
Check your bank account and get in touch with your credit card company if you haven’t received your refund. The detailed posting of the reimbursement might occasionally take some time. Check your bank account once again. Get in touch with Moulana Barkat Ali Khan Ji if you have completed all the procedures and have not received your reimbursement.
Sale items
The sale products are not covered by the refund policy.
Exchange
We only exchange things that are damaged or faulty. Send us an email if you would want to swap the same.
Shipping
Order delivery typically takes 7–10 days to reach the customer’s door.
The user must return the item to our address on their own. The cost of shipping a returned item will be the user’s responsibility.
We will suggest that the user use the tracking option if they are shipping more than 10,000 items. We cannot promise that your stuff will reach us.
Shipping Policy in India
We provide free delivery across India. We use courier services like DTDC, Blue Dart, and others to deliver the goods. There are no shipping fees for the customer; everything is covered when the goods is bought.
Shipping Policy outside India:
Shipping from abroad does take 30 to 35 days. If there is ever an issue with the product’s shipment, we will reimburse the money within 40 to 45 days (this is relevant for international delivery).
Thank you for trusting Astrologer Moulana Barkat Ali Khan Ji.